Who We Are
This website is operated by Abiha Trader, a registered trading and export company based in Rahim Yar Khan, Punjab, Pakistan. We source Himalayan pink salt directly from the Khewra Salt Mine and supply it to importers, distributors, and retailers worldwide.
When this policy refers to “we”, “us”, or “our”, it means Abiha Trader. When it says “you” or “your”, it means you, the person visiting or using this website.
Data We Collect
We only collect information that is genuinely needed to respond to your inquiry or process your request. This falls into two categories:
- Information you give us directly – your name, company name, email address, phone number, country, and any notes you include when filling out our quote request form or contacting us via WhatsApp or email.
- Information collected automatically – basic data such as your IP address, browser type, and which pages you visit. This is gathered through cookies and analytics tools to help us understand how the site is being used.
We do not collect sensitive personal data. We do not run an online checkout, so no payment card information ever passes through this site.
How We Use It
We use the information we collect for the following reasons:
- To respond to your quote request or inquiry in a timely manner.
- To send product information, samples, or other materials you have asked for.
- To understand which parts of our website are most useful to visitors.
- To improve our content and user experience over time.
- To comply with legal obligations where applicable.
We will never send you unsolicited marketing emails unless you have specifically opted in to receive them.
Data Sharing
We do not sell, rent, or trade your personal information to any third party. Your details stay within Abiha Trader except in the following limited situations:
- Service providers – we use tools like Google Analytics and an email platform to run this website. These providers may process your data on our behalf and are bound by their own privacy commitments.
- Legal requirements – if we are required by law to disclose certain information, we will comply with that obligation.
Data Retention
We keep your information only for as long as we need it. Inquiry and quote form submissions are retained for up to 24 months to allow for follow-up communication. After that period, records are deleted or anonymised.
If you would like your data removed sooner, simply send us an email and we will action it promptly.
Your Rights
Depending on where you are located, you may have the right to:
- Access the personal information we hold about you.
- Ask us to correct inaccurate data.
- Request that we delete your data.
- Object to how we are using your information.
- Withdraw any consent you previously gave us.
To exercise any of these rights, just reach out to us using the contact details at the bottom of this page. We will respond within 30 days.
Security
We take reasonable steps to protect the information you share with us. Our website uses HTTPS encryption, and access to any stored inquiry data is restricted to authorised personnel only.
No system is completely secure, and we cannot guarantee absolute safety, but we take the protection of your data seriously and review our practices on a regular basis.
Third-Party Links
Our website may contain links to external websites, such as B2B directories or certification bodies. Once you leave our site, this Privacy Policy no longer applies. We encourage you to read the privacy policies of any sites you visit.
Policy Changes
We may update this policy from time to time. When we do, we will revise the “last updated” date at the top of this page. We recommend checking back periodically if this is something you want to stay on top of.